Inbound calls answered instantly. Outbound sales that close. AI that handles both sides of your phone — 24/7, fully compliant, logging everything to your CRM automatically.
Trusted by forward-thinking teams
Inbound, outbound, or both — mix and match the capabilities you need. Start small, scale when ready.
AI takes over instantly when your primary call center goes down. Always-on standby, sub-second failover, zero dropped calls.
Elastic AI capacity absorbs call spikes instantly. No more busy signals, no emergency staffing. Scale up in seconds, pay only for what you use.
Pay-per-language add-ons with auto-detection routing. Spanish, Mandarin, Hindi, Vietnamese, Arabic and more. Culturally adapted, not just translated.
TCPA scrubbing built into every dial. Federal + state DNC registry, litigator database, wireless ID, and real-time opt-out processing.
Score every call in the first 30 seconds (0-100). Dynamically load the right conversation strategy — warm, neutral, or quick-value — in real time.
AI dials, records, and analyzes every call. Weekly batch analysis extracts winning patterns and automatically improves your scripts. Gets smarter every week.
Answer every inbound call instantly — no hold music, no voicemail. AI handles natural conversations, answers questions, books appointments, captures lead info, and logs everything to your CRM automatically.
Inbound. Outbound. After-hours. Overflow. AI that handles every call direction — and logs every conversation to your CRM automatically.
Pre-call name assignment based on lead demographics. "Priya" for South Asian leads, "Omar" for Middle Eastern, "Alex" for general — natural rapport from the first second.
Daily news pulled automatically and woven into your opening. Every call feels timely and relevant — never stale or scripted.
When a prospect qualifies, seamlessly transfer to your human agents. Full context packet screen-pops so they never have to repeat themselves.
Every call recorded, transcribed, and tagged. Won, Callback, Lost, DNC — all logged to your CRM or Google Sheets automatically.
Works both ways — for every inbound call and every outbound campaign. No code, no complexity.
Point your inbound numbers and outbound campaigns to CallingEdge. Upload lead lists or plug in your phone system — we handle both directions.
Inbound calls are answered instantly — no hold times, no voicemail. Outbound AI dials leads, scores prospects in 30 seconds, and loads the right conversation strategy.
AI resolves what it can — answers questions, books appointments, takes messages. Complex or qualified callers get warm-transferred to your team with full context screen-pop.
Every call is recorded, transcribed, and analyzed. Our AI flywheel extracts winning patterns weekly and automatically improves your scripts.
Start for less than the cost of one part-time telemarketer. Scale when you're ready.
Perfect for solo agents and small agencies testing AI calling.
For growing agencies and regional call centers ready to scale.
For large operations, BPOs, and multi-state campaigns.
All plans include TCPA-compliant AI disclosure, call recording, transcription, and outcome tagging.
From insurance to home services — whether calls are coming in or going out, CallingEdge handles them better.
Inbound claims and coverage questions answered instantly. Outbound AI qualifies leads and warm-transfers to licensed agents. TCPA compliant from day one.
Inbound appointment scheduling and patient questions — answered 24/7. Outbound reminders, follow-ups, and revenue cycle calls. HIPAA-aware workflows.
Inbound inquiries captured and qualified around the clock. Outbound AI nurtures cold leads and transfers when they're ready to talk.
Never miss an inbound service call — AI answers, books the appointment, and updates your CRM. Outbound follow-ups and estimates handled automatically.
| Feature | Traditional Call Center | CallingEdge AI |
|---|---|---|
| Cost per call | $2.50–$5.00 | $0.25–$0.75 |
| Availability | Business hours | 24/7/365 |
| Scale up time | 2-4 weeks hiring | Instant |
| TCPA compliance | Manual / error-prone | Automated |
| Script optimization | Monthly QA reviews | AI flywheel (weekly) |
| Languages | Hire per language | Add-on packs |
| Inbound AI receptionist | Expensive IVR / hold queues | Instant AI answers, 24/7 |
| CRM auto-logging | Manual data entry | Every call logged automatically |
| DR / Failover | $$$$ redundancy | $29/mo standby |
Request a live demo and hear our AI make a real call. No obligation, no pressure — just like our AI.
Our team will be in touch within 24 hours to schedule your live demo.